As Twitter’s Head of Global Safety Outreach, Patricia Cartes works to define policy and to ensure user safety and security in the challenging realm of modern social media. Patricia’s team works 24×7 to defend and respect the voice of Twitter users and to fight online abuse including targeted harassment, child sexual exploitation, human trafficking and cyber-bullying.

Patricia Cartes started working in the technology industry in 2006 when she joined Google’s Webspam team. After building an expertise in site integrity, she joined Facebook as one of the founding members of the company’s operations in Europe, the Middle East and Africa. During her time in their User Operations team she managed Facebook’s Intellectual Property and Safety teams, focusing on legal issues as well as on suicide prevention and child protection. In 2011 she joined their Public Policy organization where she was appointed their Head of Safety responsible for maintaining relationships with online safety organizations, Law Enforcement & Military agencies, government hotlines and data protection authorities, across EMEA.